Special order items are not returnable or refundable. All returns must be made within 30 days of sale and are subject to a 15% restocking charge. Defective returns will be accepted within 30 days of sale and must have prior approval. Invoice # must be provided when requesting an RMA. Any dispute regarding quantity or price must be reported to us within 72 hours of receipt of goods. No claims will be honored after that time. Statements or description of products, if any, by Enterprise Data Group, Inc. or agents of Enterprise Data Group, Inc. are informational only, and not made or given as a warranty of any kind. Enterprise Data Group, Inc sells products without any express or implied warranties of any type and particularly without any implied warranty of merchantability or infringement. In the event of any product defect or nonconformity, purchaser’s sole remedy shall be the repair or replacement of nonconforming goods or, at the option of Enterprise Data Group, Inc, a refund of the purchase price. At that time, purchaser shall not be entitled to any incidental, consequential, or special damages of any kind. Customer also agrees to pay such attorney’s fees and costs as are actually incurred for the collection of this amount whether or not suit is instituted. A service charge of 1.5% per month, 18% per annum will be assessed on past due amounts.

For Non Returnable or Defective Products, please call the manufacturer directly at one of the following numbers: